Privacy Policy

Last updated: December 17, 2025

Introduction

Welcome to MILPA’s Privacy Policy. This policy describes how we collect, use, and protect personal information when you interact with our website and services. As a 501(c)(3) tax-exempt organization, we are committed to using your information solely for charitable, educational, or scientific purposes in line with our mission.

Information We Collect and How We Collect It

We collect information in several ways: directly from you when you provide it to us, automatically as you navigate through our website, and from third parties. The types of information we collect include:

a) Information You Provide to Us

Personal Information: Name, email address, phone number, mailing address
Donation Information: Payment details, donation history, preferred causes
Volunteer Information: Skills, availability, areas of interest
Event Participation: Registration details, dietary requirements, accessibility needs
Survey Responses: Feedback on our programs, demographic information

b) Information We Collect Automatically

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Usage Data: Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

We use various technologies to collect and store this information, including cookies, web beacons, and third-party analytics services.

c) Information We Receive from Third Parties

We may receive information about you from third parties, such as:

Social media platforms, if you interact with us through those platforms
Partners with whom we offer co-branded services or engage in joint marketing activities
Publicly available sources

d) Third-Party Tools and Services

We use various third-party tools and services to help us understand how our site is used, to communicate with you, and to improve our services. These may include:

Analytics services (e.g., Google Analytics) to help us understand how visitors use our site.
Customer relationship management (CRM) tools (e.g., EveryAction) to manage our communications with supporters and volunteers.
Website hosting and content management systems (e.g., Wordpress) to provide and manage our website.
Error tracking and performance monitoring tools (e.g., Sentry) to help us identify and fix issues with our website.
Content delivery networks (e.g., Google Cloud CDN) to serve content efficiently to users around the world.
Data visualization tools (e.g., Google Looker Studio) to analyze and present data about our programs and impact.
Conversion tracking tools (e.g., Google Floodlight) to measure the effectiveness of our online campaigns.
Contact forms to allow you to get in touch with us directly through our website.

These third-party services may collect, use, and share your information according to their own privacy policies. We encourage you to review the privacy policies of these third-party providers.

e) E-commerce and Merchandise Sales

If we offer merchandise for sale through our website, we may collect additional information related to purchases, such as:

Payment information (processed securely through third-party payment processors)
Shipping address
Order history and preferences

We use this information solely for the purpose of fulfilling orders, providing customer service, and improving our merchandise offerings.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and improving our services
Processing donations and issuing tax receipts
Communicating about our mission, activities, and impact
Managing volunteer opportunities and assignments
Personalizing your experience on our website
Analyzing website usage to improve our website experience
Developing new programs, products, services, or content
Processing donations and purchases
Responding to your comments or questions and providing customer service
Sending you communications about our work, campaigns, and opportunities to support our mission
Protecting, investigating, and deterring against fraudulent, unauthorized, or illegal activity

Information Sharing and Disclosure

We may share your information with:

Service providers who assist in our operations (e.g., payment processors, email services, marketing agencies, database management)
Partner organizations for collaborative programs
Legal authorities when required by law or to protect our rights
Board members and auditors as required for organizational oversight (in anonymized or aggregated form)

We do not sell or rent personal information to third parties for their marketing purposes.

We may share aggregated or de-identified information with third parties for research, marketing, analytics, or other purposes, provided such information does not identify a particular individual.

Your Rights and Choices

You have the right to:

Access your personal information
Request correction or deletion of your data
Opt-out of marketing communications
Limit the use and disclosure of your information
Withdraw consent where we rely on consent as the legal basis for processing
Lodge a complaint with a supervisory authority (where applicable)

To exercise these rights, please contact us using the information provided at the end of this policy.

In addition, you have choices regarding the information you provide and how we use it:

Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that choosing to remove or reject cookies could affect the availability and functionality of our website.
Google Analytics: You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
Marketing Communications: You can opt-out of receiving marketing emails from us by clicking the "unsubscribe" link in the email. Even if you opt-out of marketing communications, we may still send you transactional or administrative messages related to your account or donations.

Security Measures

We implement reasonable security measures to protect your information, including:

Use of encryption for data transmission
Regular security assessments and updates
Limited access to personal information by staff on a need-to-know basis
Employee training on data protection and privacy practices
Use of firewalls and intrusion detection systems

Children's Privacy

We do not knowingly collect information from children under 13 without parental consent. If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately. We will take steps to remove such information and terminate the child's account, if applicable.

If we offer programs specifically for children, we will obtain parental consent before collecting any personal information and will only use the information for the specified purpose of the program.

Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes by posting a notice on our website, sending you an email, or both. Your continued use of our services after such notice constitutes your acceptance of the changes.

California Privacy Rights

This California Privacy Notice supplements the information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

Our website has collected the following categories of personal information from its consumers within the last twelve (12) months:

Category A: Identifiers.
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Category C: Protected classification characteristics under California or federal law.
Category D: Commercial information.
Category F: Internet or other similar network activity.
Category G: Geolocation data.

For more details about the specific information we collect, please refer to the "Information We Collect and How We Collect It" section in our Privacy Policy.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the business purposes described in the "How We Use Your Information" section of our Privacy Policy.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category D: Commercial information.
Category F: Internet or other similar network activity.

We disclose your personal information for a business purpose to the following categories of third parties:

Service providers.
Partner organizations (with your consent).

Sales of Personal Information

In the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

a) Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you.

b) Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

c) Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:

Emailing us at info@milpacollective.org
MILPACollective.org
Calling us at (831) 676-3079

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

d) Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@milpacollective.org or write to us at: 339 Melody Lane, Salinas, CA 93901.

Changes to Our California Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the website and update the notice's effective date.

Contact Information

If you have any questions or comments about this notice, the ways in which [Nonprofit Name] collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Website: milpacollective.org | Email: info@milpacollective.org | Phone: (831) 676-3079

If you have any questions about this policy or our privacy practices, please contact us at:

MILPA Collective

Address: 339 Melody Lane, Salinas, CA 93901

Email: info@milpacollective.org

Phone: (831) 676-3079